Return is a scheme provided by the respective sellers directly under this policy with respect to which the option of exchange, replacement and/ or refund is offered by the respective sellers to the purchaser of the products. The return policy for all the products available on the Website/App shall vary.

RETURNS

ROWDYWEAR PRIVATE LIMITED, a company with brand name as “Rowdy” (hereinafter referred to as “Seller”) for its products being sold on its Website/App, manufactures limited edition style products and therefore, the Seller does not accept return of products as well as refunds/ cancellations for the orders placed on its Website/App by the “Purchaser” (person using the Website/App to purchase the products).

Return of the products shall be accepted only if the product purchased by the Purchaser has a manufacturing defect and has not been used and has been returned as per the terms specified further. The returned product shall be accepted and the refund shall be processed, if the product purchased by the Purchaser is in the same condition as it was when delivered to the Purchaser. The product should be in the original packaging as sent by the Seller, with tags intact and the product should not be used and/or damaged. The product should be returned within 7 days of receipt of the product.

RETURNS PICK-UP & PROCESSING

In case of return of the product, the product shall be picked-up from the address to which it was delivered. If there is any change in the address of the pick-up of the product, such change in the address has to be notified to the Seller. The pick-up from such address shall only be processed if there is pick-up service available at the new address.

REFUNDS (IF APPLICABLE)

The refund of the amount charged for the product shall only be processed if the product returned is in same condition as it was when delivered. Once the product is received and inspected by the Seller, an email notifying the approval or rejection of the return shall be sent to the Purchaser. Once the return of the product is approved, the refund of the product shall be processed. A credit will automatically be applied to your credit card or original method of payment, within 7 days of approval by the Seller of such returns. The amount that shall be refunded will be at sole discretion of the Seller and shall be intimated to the purchaser before processing of the refund.

LATE OR MISSING REFUNDS (IF APPLICABLE)

In case if the refund is not received by the Purchaser, the Purchaser shall notify to the Seller. In case the refund is already processed by the Seller, the Purchaser shall contact the customer care of the bank whose card has been used for the transaction as it may take time for the transaction to be processed.

For any further queries regarding the refund, please contact the Seller at hey@rowdyclub.in

SALE OF PRODUCTS ON OFFERS/DISCOUNTS

The products purchased by the Purchaser shall only be replaced if the product at time of purchasing was not on sale. If the product was on sale while the Purchaser purchased the products, it shall not be returned or refunded.

EXCHANGES (IF APPLICABLE)

The Seller shall only replace items if they are defective or damaged and is agreed by the Seller that the products shall be replaced after the verification. A replacement of the product shall be provided with no additional cost and if the Seller is unable to process a replacement, a refund for the products shall be processed. If the product is to be exchanged by the purchaser for the same item, an email shall be sent notifying such exchange at hey@rowdyclub.in

The Seller does not guarantee an exchange for the same item as the products are limited edition.

SHIPPING

If there is no pick-up service available for the address provided by the Purchaser, the Purchaser shall send the products to the address mentioned below:

To return the product, Purchaser should send the product to: Returns, 555/A, Road no. 28, Jubilee Hills, Hyderabad – 500033

Purchaser shall be responsible for paying for the shipping costs for returning the item. Such costs incurred shall be non-refundable.

Depending on where the Purchaser lives, the time taken for the exchanged product to reach the purchaser shall vary.

In case the return of the product is not accepted by the Seller, the same product shall be returned to the Purchaser.

This document is an electronic record in terms with Information Technology Act, 2000 and rules there under as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures to make the terms of this policy binding.

The domain name www.rowdyclub.in hereinafter referred to as “Website” and App “ROWDY” on Google Playstore/ app store on Apple, is owned by ROWDYWEAR PRIVATE LIMITED. ROWDYWEAR PRIVATE LIMITED (hereinafter referred to as “the Company”) views protection of “You” or “Your” or “User” (person accessing the Website/App) privacy as a very important principle and takes privacy protection very seriously. The Company values the trust you place in the Company. Please read this document carefully regarding the Company Privacy Policy.   

This privacy policy (“Privacy Policy”) describes how the Company shall use and disclose personally identifiable information (“Personal Information”) that is collected from the Users. The Company insists upon the highest standards for secure transactions and customer information privacy.   

The Company understands clearly that a User’s personal information is one of the most important assets. The Website/App processes the User’s Personal Information including any sensitive information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with information Technology Act 2000 and Rules there under. If User objects to the information of User being transferred or used, User shall not access the Website/App.

The privacy policy is subject to change from time to time without notice. To make sure Users are aware of the changes, Users are required to review this policy periodically. Also this privacy statement does not apply to our business partners, affiliates or other third parties. User shall review the privacy statements of the other parties with whom the User may interact.

By visiting or using this Website/App, User agrees to be bound by the terms and conditions of this Privacy Policy. By visiting or using of the Website/App, the User expressly consents to the Company’s use and disclosure of User’s personal information in accordance with this Privacy Policy.

For the purpose of the Privacy Policy, wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed to use Website/App whether registered or not. The term “Rowdy“, “We“, “Us“, “Our” shall mean the Company and its affiliates.

PERSONAL INFORMATION

The Website/App shall collect Personal Information of the User when the User registers over the Website/App for using the services. Such Personal Information may include but not be limited to User’s name, address, email address, phone number, and billing information. Providing personal information is necessary for creating an account to use the Website/App. The Website/App shall also collect information such as the bank details for the purchase of products displayed on the Website/App.   

Notwithstanding anything mentioned to the contrary in this Policy, the Company shall not be held liable for any infringement of rights of the Users using the Website/App.

USE OF PERSONAL INFORMATION

The Personal Information collected from the Users is to provide the services and give access to the Website/App. Providing Personal Information is necessary for the performance of the Website/App services and functionalities offered by the Website/App. When User browses on the Website/App, the Company automatically receives the User’s computer internet protocol (IP) address which provides the Company with information that helps to learn about the User’s browser and operating system.

With User’s permission, the Company may send an email or text message or both to the User, about the events, new products and other updates related to services. The Company uses the Personal Information to communicate with the User, improve the Website/App experiences or provide User with information or advertise relating to the services.

DISCLOSURE OF PERSONAL INFORMATION

Notwithstanding anything to the contrary in this Privacy Policy, the Company shall preserve, use, or disclose the User’s Personal Information, if the Company believes that it is reasonably necessary to comply with the law, regulation(s), legal process(s), or governmental requests; to protect the safety of any person; to protect the safety or integrity of Website/App, including to help prevent spam, abuse, or malicious actors on the services rendered, to address fraud, security, or technical issues; or to protect the rights and  property of the Company, or the rights or property of the other Users of the Website/App. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that the User shall have including a government’s, request to disclose the User’s Personal Information.   

COOKIES

The Website/App also utilizes cookies to track a User’s online activities, including User’s registration, service requests, in accordance with applicable law. Cookies are files placed on User’s computer by a server. Cookies on this Website/App does not collect personal information, but tracks User’s online activities and may link that information with Personal Information which the User has provided on the Website/App during the registration over the Website/App. User’s web browser may be set to accept cookies automatically, but can be changed to decline them. The Website/App offers certain features that are only available through the use of a “cookie”. Most cookies are “session cookies,” meaning that they are automatically deleted from the User’s hard drive at the end of a session. Users are always free to decline the cookies if the User browser permits, although in that case User shall not be able to use certain features on the Website/App.

PAYMENT

The Company uses Razorpay for processing payments on the Website/App. Razorpay does not store your card data on their servers. The data is encrypted through the Payment Card Industry – Data Security Standard (PCI-DSS) when processing the payment. A User’s purchase transaction data is only used to complete the User’s purchase transaction and no information of such transaction is stored by the Razorpay.

PCI-DSS requirements help ensure the secured handling of credit card information provided while processing the transaction.

For more insight, User shall read the terms and conditions of Razorpay on their website https://razorpay.com

THIRD-PARTY SERVICES

When User clicks on the links provided on the Website/App, it may direct the User away from our Website/App. The Company shall not be responsible for the privacy practices of other websites and encourage you to read their privacy statements. The third-party service providers used by the Company shall only collect, use and disclose Users information to the extent necessary to allow them to perform the services they provide to the Company in relation the Website/App. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information that are required to be provide to them for Users purchase-related transactions.

The third-party service providers shall be located in a different jurisdiction so if the User elects to proceed with a transaction that involves the services of a third-party service provider, then the User’s information shall become subject to the laws of the jurisdiction(s) in which that third-party service provider is located. If the User leaves the use of Website/App or is redirected to a third-party website or application, User is no longer governed by the Privacy Policy or the terms and conditions of this Website/App.

PERSONAL DATA SECURITY AND CONFIDENTIALITY

The Company maintain adequate technical and organizational security measures to protect Personal Information collected through the Website/App, from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. The User shall note that; no Internet transmission is completely secure or error-free and the Company shall not be held liable for any such loss, misuse, and unauthorized access, disclosure, alteration, or destruction of the User’s information.

DATA INTEGRITY

The Website/App shall only process personal information in a way that is compatible with and relevant to the services for the purpose for which it was collected, or authorized by the User. To the extent necessary, the Company may take reasonable steps to ensure that personal information is accurate, complete, current and reliable for use.

AMEND INFORMATION

The Website/App shall provide access to, update and amend, and/or delete the personal information in accordance with applicable laws. A User can request access to, and have the opportunity to update and amend their personal information, and, User can exercise the other rights acknowledged by applicable data protection legislation, including, for example, objection to and blocking of the processing of User’s personal information, by contacting the Company at ___________ (Contact number). For security reasons, the Company reserves the right to take steps to authenticate the identity of the requesting party before providing access to personal information.

CONSENT

By using the Website/App or by providing the Personal Information, a User consents to the collection and use of the information that the User discloses on the Website/App in accordance with this Privacy Policy, including but not limited to Users consent for sharing your information as per this Privacy Policy. If the Company decides to change the Privacy Policy, it shall post those changes on the Website/App so that the Users are always aware of what information is collected, used and under what circumstances is it disclosed.

GDPR

The User shall be aware of the General Data Protection Regulation (“GDPR” or “Regulation”) implemented by the European Union, relating to the treatment of personal data the Company has implemented technical and administrative changes that will make the privacy protection and upholding of the data rights of the Users easy. The Company has updated the Privacy Policy and amended the terms and conditions, to better explain to the Users the User’s rights, and among other things, to be construed as a Data Protection Agreement (which is a requirement under the GDPR). 

INFORMATION SHARING WITH THIRD PARTY

The Company may share/disclose your Personal Information with third parties with which the Company conducts business activities. In such case, the data integrity/security shall be governed by the Privacy Policy of such third party and the Company shall not be liable for any use or misuse of Personal Information of the User by such third parties.

CONTACT US

For more information about our privacy practices, if Users has questions, or if the User would like to make a complaint, please contact the Company by e-mail at hey@rowdyclub.in

OVERVIEW

This domain name www.rowdyclub.in (hereinafter referred to as “Website”) and App Rowdy on Google Playstore is owned and operated by ROWDYWEAR PRIVATE LIMITED, a Company incorporated under the provisions of the Companies Act 2013, having its registered office at Plot No.555/A Road No. 28, Jubilee Hills, Hyderabad TG 500033 IN (hereinafter referred to as “the Company”).

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

These terms and conditions constitute a legally binding agreement between you (“User”) and the Company regarding the use of the App/Website. The Services to the User through the Website/App shall be bound by these terms and conditions.

These terms and conditions of the Website/App are subject to periodic update and revision. The Company maintains the right to delete or modify information on this Website/App without prior notice. Please read these terms and conditions carefully before using the Website/App. If User does not agree to terms and conditions of this agreement, then User shall not use the Website/App.

ONLINE STORE TERMS

Use of the Website/App, is available only to persons who can form legally binding contracts. Users who are under the age of 18 years are not eligible to use this Website/App. If the User is under the age of 18 years and wish to use the Website/App, such use or transaction may be made by User’s legal guardian or parents on the Website/App. The Company reserves the right to terminate Users registration and refuse to provide the services to the User, if it is brought to the Company notice or if it is discovered that the User is under the age of 18 years.

User shall not use the products sold by the Company through the Website/App for any illegal or unauthorized purpose. User shall not transmit in the Website/App any worms, virus or any code of destructive nature. A breach or violation of any of the terms will result in an immediate termination of your use of the Website/App.

GENERAL CONDITIONS

  • Registration of the User is necessary on the Website/App to use the services provided by the Company. User shall be required to register for an account on the Website/App by providing email address, name, password and user name and other bank details as required by the Website/App for the processing the Payment. User shall provide accurate, complete and updated information in order to register on the Website/App to use the services. The User agrees and undertakes at all times to be responsible for maintaining the confidentiality of the password and User ID, and shall be fully responsible for all activities that occur by use of such password or User ID. Further, the User agrees not to use any other party’s User ID and password for any purpose whatsoever without proper authorization from such party. The Company shall not be liable for any consequences arising out of misuse of the User’s account by User him/herself or by any third party. The Company reserves the right to refuse services to anyone for any reason at any time.
  • By submitting their phone number and email on the website/App, User agrees to receive any promotional messages from the company informing user about services or events related to the company.
  • When User places an order to purchase a product from Website/App, the User shall receive an e-mail/message confirming receipt of the order and contain the details of the Users order (the “Order Confirmation E-mail”). The Order Confirmation E-mail is acknowledgement that the Company has received the Users order. Once the product is dispatched an e-mail confirmation is sent to the User of the dispatch (the “Dispatch Confirmation E-mail”). User can cancel their orders for a product subject to the cancellation policy.
  • The Company lists availability information for products sold by the Company along with the prices of the products on the Website/App. All prices are inclusive of applicable taxes including but not limited to Goods and Services Tax (“GST”), duties and cesses as applicable – unless stated otherwise.
  • The Company shall change the prices of the products displayed or the products displayed on the Website/App without any notice of such change to the User. The Company reserves the right to modify or discontinue any product at any time without providing notice any such change. The Company shall not be liable for any modification, price change, suspension or discontinuance of the product.
  • The Company reserves the right to refuse any order placed by the User by using the Website/App. The Company shall in its sole discretion cancel the products purchased by the User without giving any reason of such cancellation. In the event that the Company makes a change to or cancel an order, the Company shall attempt to notify the User by contacting through the e-mail /phone number provided at the time the order was made.
  • As the Company lists products in large number on the Website/App for sale and hosts many thousands of comments, it shall not be possible for the Company to be aware of the contents of each product listed for sale, or each comment or review that is displayed. If the User believes that any content on the Website/App is illegal, offensive, misleading, abusive, indecent, defamatory, ethnically objectionable, the User shall notify the Company immediately of any such content on the Website/App.
  • The Company shall not be liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party Websites/App. User shall review carefully the third-party’s policies and practices and make sure the User understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
  • If, at the Company’s request, the User sends certain ideas or without a request from the Company the User sends creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, User agrees that the Company shall, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that the User may forward to the Company.
  • Users agree that their comments shall not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. User’s further agree that their comments will not contain unlawful, abusive or obscene material, or contain any computer virus or other malware that shall in any way affect the operation of the service or any related Website/App. User shall not use a false e-mail address, pretend to be someone else, or otherwise mislead the Company. The Company takes no responsibility and assumes no liability for any comments posted by the User.   
  • User shall not either himself or encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Company Website/App, whether in whole or in part. Any such action by the User shall make the User liable for all the damages caused to the Company from such action by the User.
  • User shall not systematically extract/ or re-utilize parts of the contents of the Website/App without the Company’s written consent. In particular, User shall not utilize any data mining, robots, or similar data gathering and extraction tools to extract any substantial parts of this Website/App, without the Company’s written consent.
  • The Company does not guarantee, represent or warrant that User’s use of the Website/App shall be uninterrupted, timely, secure or error-free. The Company does not warrant that the results that shall be obtained from the use of the Website/App shall be accurate or reliable.  Users agree that from time to time that the Company may remove the service provided by the Website/App for indefinite periods of time or cancel the service at any time, without notice to the User. The service and all products and services delivered to the User through the Website/App are without any representation, warranties or conditions of any kind.
  • In no case shall the Company, our directors, officers, employees, affiliates, agents or contractors be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind, including, without limitation lost profits, loss of data, replacement costs, or any damages, arising from User’s use of Website/App, or for any other claim related in any way to User’s use of the Website/App, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Website/App posted, transmitted, or otherwise made available via the service.
  • User agrees to indemnify and hold the Company, its affiliates, officers, agents, employees, and partners harmless for and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any third party or  claims relating to User’s violation of these terms. In the event of such a claim, suit, or action, the Company shall provide notice of the claim to the contact information provided by the User during registration on the Website/App. Failure to deliver such notice shall not eliminate or reduce User’s indemnification obligations.
  • If any term of this agreement shall to any extent be held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining term of this agreement shall in no way be affected or impaired thereby and each such term of this agreement shall be valid and enforceable to the fullest extent permitted by law. In such case, this agreement shall be reformed to the minimum extent necessary to correct any invalidity, illegality or unenforceability, while preserving to the maximum extent the rights and commercial expectations of the parties hereto, as expressed herein.
  • The User shall go through, understand and agree to the terms of Privacy Policy as well as Cancellation Policy and such other policies of the Company available to the User at Website/App before proceeding on using the Website/App.
  • This agreement and any policies or operating rules posted by the Company on the Website/App or in respect to the services constitutes the entire agreement and understanding between User and the Company and govern User’s use of the Website/App, superseding any prior agreements, communications and proposals, whether oral or written, between the User and the Company.
  • These terms and condition and any separate agreements whereby the Company provides Users services shall be governed by and construed in accordance with the laws of India and jurisdiction of Hyderabad, Telangana.
  • The Company shall not be held responsible for any delay or failure to comply with our obligations under these terms and conditions if the delay or failure arises from any cause which is beyond the Company’s reasonable control. This condition does not affect your statutory rights.
  • User’s acknowledge and undertake that Users are accessing the services on the Website/App and transacting at their own risk and are using their best and prudent judgment before entering into any transactions through the Website/App. User further acknowledge and undertake that User shall use the Website/App to order products only for User’s personal use and not for business purposes.
  • Any queries about the terms of the agreement should be sent to the Company at hey@rowdyclub.in

I AGREE TO THE ABOVE TERMS AND CONDITIONS