Return is a scheme provided by the respective sellers directly under this policy with respect to which the option of exchange, replacement and/ or refund is offered by the respective sellers to the purchaser of the products. The return policy for all the products available on the Website/App shall vary.
ROWDYWEAR PRIVATE LIMITED, a company with brand name as “Rowdy” (hereinafter referred to as “Seller”) for its products being sold on its Website/App, manufactures limited edition style products and therefore, the Seller does not accept return of products as well as refunds/ cancellations for the orders placed on its Website/App by the “Purchaser” (person using the Website/App to purchase the products).
Return of the products shall be accepted only if the product purchased by the Purchaser has a manufacturing defect and has not been used and has been returned as per the terms specified further. The returned product shall be accepted and the refund shall be processed, if the product purchased by the Purchaser is in the same condition as it was when delivered to the Purchaser. The product should be in the original packaging as sent by the Seller, with tags intact and the product should not be used and/or damaged. The product should be returned within 7 days of receipt of the product.
RETURNS PICK-UP & PROCESSING
In case of return of the product, the product shall be picked-up from the address to which it was delivered. If there is any change in the address of the pick-up of the product, such change in the address has to be notified to the Seller. The pick-up from such address shall only be processed if there is pick-up service available at the new address.
REFUNDS (IF APPLICABLE)
The refund of the amount charged for the product shall only be processed if the product returned is in same condition as it was when delivered. Once the product is received and inspected by the Seller, an email notifying the approval or rejection of the return shall be sent to the Purchaser. Once the return of the product is approved, the refund of the product shall be processed. A credit will automatically be applied to your credit card or original method of payment, within 7 days of approval by the Seller of such returns. The amount that shall be refunded will be at sole discretion of the Seller and shall be intimated to the purchaser before processing of the refund.
LATE OR MISSING REFUNDS (IF APPLICABLE)
In case if the refund is not received by the Purchaser, the Purchaser shall notify to the Seller. In case the refund is already processed by the Seller, the Purchaser shall contact the customer care of the bank whose card has been used for the transaction as it may take time for the transaction to be processed.
For any further queries regarding the refund, please contact the Seller at email@example.com
SALE OF PRODUCTS ON OFFERS/DISCOUNTS
The products purchased by the Purchaser shall only be replaced if the product at time of purchasing was not on sale. If the product was on sale while the Purchaser purchased the products, it shall not be returned or refunded.
EXCHANGES (IF APPLICABLE)
The Seller shall only replace items if they are defective or damaged and is agreed by the Seller that the products shall be replaced after the verification. A replacement of the product shall be provided with no additional cost and if the Seller is unable to process a replacement, a refund for the products shall be processed. If the product is to be exchanged by the purchaser for the same item, an email shall be sent notifying such exchange at firstname.lastname@example.org
The Seller does not guarantee an exchange for the same item as the products are limited edition.
If there is no pick-up service available for the address provided by the Purchaser, the Purchaser shall send the products to the address mentioned below:
To return the product, Purchaser should send the product to: Returns, 555/A, Road no. 28, Jubilee Hills, Hyderabad – 500033
Purchaser shall be responsible for paying for the shipping costs for returning the item. Such costs incurred shall be non-refundable.
Depending on where the Purchaser lives, the time taken for the exchanged product to reach the purchaser shall vary.
In case the return of the product is not accepted by the Seller, the same product shall be returned to the Purchaser.
This document is an electronic record in terms with Information Technology Act, 2000 and rules there under as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures to make the terms of this policy binding.
The Company understands clearly that a User’s personal information is one of the most important assets. The Website/App processes the User’s Personal Information including any sensitive information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with information Technology Act 2000 and Rules there under. If User objects to the information of User being transferred or used, User shall not access the Website/App.
The Website/App shall collect Personal Information of the User when the User registers over the Website/App for using the services. Such Personal Information may include but not be limited to User’s name, address, email address, phone number, and billing information. Providing personal information is necessary for creating an account to use the Website/App. The Website/App shall also collect information such as the bank details for the purchase of products displayed on the Website/App.
Notwithstanding anything mentioned to the contrary in this Policy, the Company shall not be held liable for any infringement of rights of the Users using the Website/App.
USE OF PERSONAL INFORMATION
The Personal Information collected from the Users is to provide the services and give access to the Website/App. Providing Personal Information is necessary for the performance of the Website/App services and functionalities offered by the Website/App. When User browses on the Website/App, the Company automatically receives the User’s computer internet protocol (IP) address which provides the Company with information that helps to learn about the User’s browser and operating system.
With User’s permission, the Company may send an email or text message or both to the User, about the events, new products and other updates related to services. The Company uses the Personal Information to communicate with the User, improve the Website/App experiences or provide User with information or advertise relating to the services.
DISCLOSURE OF PERSONAL INFORMATION
The Website/App also utilizes cookies to track a User’s online activities, including User’s registration, service requests, in accordance with applicable law. Cookies are files placed on User’s computer by a server. Cookies on this Website/App does not collect personal information, but tracks User’s online activities and may link that information with Personal Information which the User has provided on the Website/App during the registration over the Website/App. User’s web browser may be set to accept cookies automatically, but can be changed to decline them. The Website/App offers certain features that are only available through the use of a “cookie”. Most cookies are “session cookies,” meaning that they are automatically deleted from the User’s hard drive at the end of a session. Users are always free to decline the cookies if the User browser permits, although in that case User shall not be able to use certain features on the Website/App.
The Company uses Razorpay for processing payments on the Website/App. Razorpay does not store your card data on their servers. The data is encrypted through the Payment Card Industry – Data Security Standard (PCI-DSS) when processing the payment. A User’s purchase transaction data is only used to complete the User’s purchase transaction and no information of such transaction is stored by the Razorpay.
PCI-DSS requirements help ensure the secured handling of credit card information provided while processing the transaction.
For more insight, User shall read the terms and conditions of Razorpay on their website https://razorpay.com
When User clicks on the links provided on the Website/App, it may direct the User away from our Website/App. The Company shall not be responsible for the privacy practices of other websites and encourage you to read their privacy statements. The third-party service providers used by the Company shall only collect, use and disclose Users information to the extent necessary to allow them to perform the services they provide to the Company in relation the Website/App. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information that are required to be provide to them for Users purchase-related transactions.
PERSONAL DATA SECURITY AND CONFIDENTIALITY
The Company maintain adequate technical and organizational security measures to protect Personal Information collected through the Website/App, from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. The User shall note that; no Internet transmission is completely secure or error-free and the Company shall not be held liable for any such loss, misuse, and unauthorized access, disclosure, alteration, or destruction of the User’s information.
The Website/App shall only process personal information in a way that is compatible with and relevant to the services for the purpose for which it was collected, or authorized by the User. To the extent necessary, the Company may take reasonable steps to ensure that personal information is accurate, complete, current and reliable for use.
The Website/App shall provide access to, update and amend, and/or delete the personal information in accordance with applicable laws. A User can request access to, and have the opportunity to update and amend their personal information, and, User can exercise the other rights acknowledged by applicable data protection legislation, including, for example, objection to and blocking of the processing of User’s personal information, by contacting the Company at ___________ (Contact number). For security reasons, the Company reserves the right to take steps to authenticate the identity of the requesting party before providing access to personal information.
INFORMATION SHARING WITH THIRD PARTY
For more information about our privacy practices, if Users has questions, or if the User would like to make a complaint, please contact the Company by e-mail at email@example.com
This domain name www.rowdyclub.in (hereinafter referred to as “Website”) and App Rowdy on Google Playstore is owned and operated by ROWDYWEAR PRIVATE LIMITED, a Company incorporated under the provisions of the Companies Act 2013, having its registered office at Plot No.555/A Road No. 28, Jubilee Hills, Hyderabad TG 500033 IN (hereinafter referred to as “the Company”).
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
These terms and conditions constitute a legally binding agreement between you (“User”) and the Company regarding the use of the App/Website. The Services to the User through the Website/App shall be bound by these terms and conditions.
These terms and conditions of the Website/App are subject to periodic update and revision. The Company maintains the right to delete or modify information on this Website/App without prior notice. Please read these terms and conditions carefully before using the Website/App. If User does not agree to terms and conditions of this agreement, then User shall not use the Website/App.
ONLINE STORE TERMS
Use of the Website/App, is available only to persons who can form legally binding contracts. Users who are under the age of 18 years are not eligible to use this Website/App. If the User is under the age of 18 years and wish to use the Website/App, such use or transaction may be made by User’s legal guardian or parents on the Website/App. The Company reserves the right to terminate Users registration and refuse to provide the services to the User, if it is brought to the Company notice or if it is discovered that the User is under the age of 18 years.
User shall not use the products sold by the Company through the Website/App for any illegal or unauthorized purpose. User shall not transmit in the Website/App any worms, virus or any code of destructive nature. A breach or violation of any of the terms will result in an immediate termination of your use of the Website/App.
I AGREE TO THE ABOVE TERMS AND CONDITIONS